“If your intranet does not contain crucial information or deliver killer apps then the incentive for staff to use it doesn’t exist.”
Users visit the intranet ‘To find a specific piece of information’ or ‘To complete a specific task’
Enterprise Social is not about technology, it is about culture and willing to engage #social #socbiz
Best way for building IT system is to keep business owners involved throughout the whole process
Achieving business value is a leadership issue not a technology issue
IT Leadership must move from the programming room to the board room
Culture is what drives successful collaboration; technology supports it.
#Intranets UX is suffering for the “Google Effect” (more intuitive and more web-like intranet experiences) #intranet